Restaurant ne bill mein service charge add kar diya. Kya mujhe dena padega?
Simple answer
Nahi. Service charge voluntary hai. CCPA ki 2022 guidelines (jinhe 2025 mein Delhi High Court ne sahi thehraya) ke hisaab se restaurant ise automatically bill mein nahi jod sakta, kisi aur naam se nahi le sakta, aur na dene par entry ya service se mana nahi kar sakta.
Real-life examples
Pune mein Gurpreet ke dinner bill mein pehle se 10% service charge juda tha. Usne manager se hatane ko kaha, jo uska haq hai. Manager ke mana karne par usne payment kiya, bill rakha aur 1915 par complaint ki.
Bengaluru mein Ayesha ke bill mein 'LPG charge' likha tha. March 2026 mein CCPA ne kaha ki aise charges bhi automatically nahi jod sakte, kyunki gas aur baaki kharche menu price mein hi shamil hone chahiye.
Rahul ko service achhi lagi aur usne apni marzi se tip di. Ye bilkul theek hai. Kanoon sirf bina pooche jode gaye ya zabardasti liye gaye charges ko rokta hai.
Aapko kya karna chahiye?
- 1Payment se pehle bill check karo. Automatically joda gaya service charge ya aisa koi charge hatane ko bolo.
- 2Mana karein toh bill ya uski clear photo rakho. Restaurant ka naam, address aur date note karo.
- 3Bill ke saath 1915 par call karo ya NCH app par complaint karo.
- 4Aap District Collector ya CCPA se bhi complaint kar sakte ho, ya paise wapas paane ke liye e-Jagriti par case kar sakte ho.
Exceptions aur zaroori baatein
- Apni marzi se di gayi tip ya service charge theek hai. Rule sirf automatically jodne ya zabardasti lene se rokta hai.
- Restaurant apni menu price khud set kar sakta hai. Bill mein automatically sirf menu price aur applicable tax hi le sakte hain, aur kuch nahi.
Official legal reference
CCPA Guidelines on Levy of Service Charge in Hotels and Restaurants (4 July 2022)
Service charge automatically ya doosre naam se nahi; ye voluntary hai; na dene par service se mana nahi; bill mein jod kar GST nahi.
Consumer Protection Act, 2019 — Section 2(47)
Unfair trade practice ki definition. CCPA ne automatically service charge jodne ko unfair trade practice maana hai.
National Restaurant Association of India v. Union of India (2025)
Delhi High Court ne CCPA guidelines ko sahi thehraya aur kaha ki mandatory service charge kanoon ke khilaf hai.
CCPA Advisory on 'LPG charges' in Hotels and Restaurants (25 March 2026)
'LPG', 'gas' ya aise charges automatically nahi jod sakte; menu price plus tax hi final price hai.
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Source aur status
- Kahan lagu
- Poore India mein
- Law lagu hua
- 4 Jul 2022
- Legal review
- Draft — lawyer review baaki hai
Yeh educational jaankari hai, aapke case ke liye legal advice nahi. Exact facts aur lagu law matter karte hain — kuch karne se pehle lawyer se baat karo.